Terms of Service

1. Agreement

These Terms of Service are a binding agreement between you and MWGames ("MWGames", "we", "us"), a United States business that buys video game, trading card, and related collections from individuals and resells them, including on Whatnot. By creating an account or using mwgamestrade.com, mymwgames.com, or any related MWGames service, you accept these terms and our Privacy Policy. If you do not agree, do not use the service.

2. Eligibility and accounts

• •You must be 18 or older, or have a parent or guardian complete the sale on your behalf.
• •You must provide accurate account, address, and payout information and keep it current.
• •You are responsible for everything that happens under your account and for keeping your password secure.
• •One account per person. We may suspend or close accounts for fraud, abuse, counterfeit items, or repeated non-shipment.

3. Offers and pricing

• •Offers generated on the site from PriceCharting data or your manual entries are estimates only until MWGames reviews the batch.
• •Once we approve an offer, the prices in it are guaranteed for 14 days from approval, or 30 days for active MWGames+ members.
• •We may adjust an offer after inspection based on condition, completeness, authenticity, or missing items. We show you the final amount before payment.
• •You confirm every item you send is yours to sell and is authentic and unmodified. Counterfeit, reproduction, bootleg, or modded items (modded consoles, flash carts, repro carts) are paid at $0 and are not returned.
• •Items that do not work, smell of smoke, or have other disqualifying condition issues are subject to the deductions listed in the seller agreement.

4. Shipping and no returns

• •Batches ship with USPS using the prepaid label we provide. Do not use another carrier.
• •You have 3 business days after receiving your label to drop the package off and obtain a receipt, and you must upload a photo of that receipt to your account.
• •Shipping is free on approved offers of $50 or more. For batches under $50, the shipping cost is deducted from your payout.
• •Once a package is shipped to MWGames, the items become ours to process and are not returned for any reason.
• •Risk of loss passes to MWGames when the carrier scans the package into its network. Keep your receipt; without it, claims and payouts may be delayed.

5. Payouts

• •We pay by Cash App, PayPal, or Venmo to the handle you provide. You are responsible for the accuracy of that handle; we are not liable for funds sent to a handle you entered incorrectly.
• •Payment is typically sent within 3 business days of check-in and your acceptance of the final amount.
• •You are responsible for any taxes owed on amounts we pay you.

6. MWGames+ membership

• •MWGames+ is a paid subscription billed at $7 per month or $50 per year through Stripe, and it renews automatically until cancelled.
• •Each successful monthly MWGames+ subscription payment adds $10.00 in MWGames+ Bonus Credit. No credit is issued for a failed, refunded, or cancelled payment, and a repeated payment notification does not create a duplicate credit. Annual-plan benefits and any promotional credit are issued as described at purchase or in the applicable promotion.
• •Sign-up promotion: new MWGames+ members receive a one-time $12.00 MWGames+ Bonus Credit. The credit is issued only after a subscription payment has actually processed successfully; it is not issued for a pending, failed, refunded, chargebacked, or cancelled payment, and it is not issued for any month received free, at no charge, or fully covered by a promotion, trial, credit, or discount.
• •The $12 sign-up promotion is limited to one per account for the lifetime of that account. Cancelling a membership and subscribing again does not qualify for the promotion a second time, and it may not be combined or repeated by using additional accounts, payment methods, email addresses, or phone numbers belonging to the same person or household. The $12 bonus is in addition to the regular $10.00 monthly credit and is subject to every other Bonus Credit rule in this section, including the 8% per-batch limit and the no-cash-value restrictions.
• •MWGames may modify, suspend, or end the sign-up promotion at any time. Ending the promotion does not remove a $12 credit already properly issued. A credit issued in error, in duplicate, or through abuse or fraud may be reversed or removed, and MWGames may refuse the promotion or close an account where abuse is identified.
• •Bonus Credit is a promotional benefit, not cash, stored money, a deposit account, or a bank balance. It has no cash value and cannot be purchased, deposited, sold, transferred to another person, withdrawn, exchanged, or redeemed separately for money.
• •Bonus Credit may only be applied to increase the payout of an eligible MWGames batch. One dollar of Bonus Credit adds one dollar to that eligible batch payout. No more than 8% of the original batch payout may be applied to a single batch; unused credit remains available for another eligible batch.
• •When you choose to apply Bonus Credit, the selected amount is reserved for that batch and is reflected in its final payout. It cannot be used on another batch while reserved. If the batch is cancelled, declined, rejected, expires, or otherwise is not completed or paid, the reserved amount is returned to your Bonus Balance.
• •Bonus Credit accumulates until used and currently does not expire. It remains subject to these terms after a membership ends. MWGames may also manually issue or adjust promotional Bonus Credit, including for a person who is not an active MWGames+ member; a positive issued balance may be used on an eligible batch under the same limits and restrictions.
• •Your Bonus Balance is calculated from a transaction ledger. Activity may include monthly credits, batch redemptions, redemption reversals, and documented MWGames adjustments. You may review your available balance and recent activity in your account, but you cannot directly alter the ledger.
• •MWGames may correct clerical, duplicate, fraudulent, or mistaken Bonus Credit entries. Bonus Credit obtained through fraud, abuse, or an error may be removed, and a balance cannot be used to take an eligible batch payout below zero or create a separate payment obligation.
• •Active MWGames+ members also receive a 30-day price lock and the other membership benefits displayed at enrollment.
• •You can cancel any time from your account; the membership stays active through the end of the paid period. Fees already paid are non-refundable except where required by law.
• •We may change membership pricing or benefits with at least 30 days' notice before your next renewal.

7. Text messaging (SMS) terms

By providing your mobile number in your MWGames account you agree to these SMS terms and consent to receive automated text messages from MWGames at that number.

• •Program: MWGames account and transaction alerts — offer ready, messages from our team, label issued, shipment received, deductions applied, and payout sent.
• •Consent is optional and is not a condition of selling to us or of any purchase.
• •Message frequency varies based on your batch activity.
• •Message and data rates may apply; your carrier's charges are your responsibility.
• •Reply STOP to any message to cancel; you will receive one confirmation and no further messages. Reply HELP for help, or email Matt@mwgameswhatnot.com.
• •You may also remove your phone number in account settings at any time to stop texts.
• •Carriers are not liable for delayed or undelivered messages, and deadlines in these terms (such as the 3 business day drop-off window) still apply if a message is delayed.
• •You confirm you are the subscriber or the customary user of the number you provide, and you will update or remove it if it is reassigned.
• •We do not send marketing or promotional text messages, and we never share your mobile number or SMS consent with third parties for their marketing.

8. Acceptable use

• •Do not submit stolen, counterfeit, or misrepresented items.
• •Do not scrape, overload, reverse engineer, or interfere with the site or its pricing data.
• •Do not harass other users, post unlawful or abusive content, or impersonate anyone.
• •Content you post (collection entries, messages, photos) remains yours; you grant us a limited licence to store and display it to operate the service.

9. Third-party data and links

• •Pricing and sales-volume data come from PriceCharting and are provided as-is; we do not guarantee their accuracy.
• •The site may link to eBay, Whatnot, Discord, and other third-party services governed by their own terms.

10. Disclaimers and limitation of liability

• •The service is provided "as is" without warranties of any kind, to the maximum extent permitted by law.
• •MWGames is not liable for indirect, incidental, or consequential damages. Our total liability for any claim is limited to the amount of the offer at issue, or $100 if no offer exists.
• •Nothing in these terms limits liability that cannot be limited under applicable law.

11. Termination

• •You may stop using MWGames or delete your account at any time.
• •We may suspend or terminate access for a breach of these terms. Obligations relating to shipped items, payouts, and liability survive termination.

12. Changes, governing law, and disputes

• •We may update these terms; material changes are announced by email or in your account inbox, and continued use means acceptance.
• •These terms are governed by the laws of the United States and the state in which MWGames operates, without regard to conflict-of-law rules.
• •Before filing any claim, contact us at Matt@mwgameswhatnot.com so we can try to resolve it directly.

13. Contact

• •Email: Matt@mwgameswhatnot.com
• •For text-message help, reply HELP to any message or email the address above.