Privacy policy

Information used by the shop

You do not need an MWGames account to shop. When you place an order, checkout collects information such as your contact details, delivery address, selected items and payment information. When you contact us, we receive the information you provide, including your email address and message.

Technical information, such as browser and device details and error logs, may be used to operate the website, protect it and investigate problems.

Shopify checkout and orders

Shopify provides our product inventory, cart, checkout and payment services. Cart selections are sent to Shopify to calculate availability and totals. Shopify and its payment providers process payment information; we use order information to fulfill purchases, handle returns and provide support.

Shopify's handling of information is described in its privacy policy.

Store credit and gift cards

If you have MWGames store credit, we keep a record of your balance and the shopMWGames gift cards created for it, including each code and its remaining balance. Gift cards are created and tracked through Shopify. When you check out signed in, we send your gift card codes to Shopify checkout so they can be applied automatically. Codes are shown only to you in your account and to MWGames staff who need them to help you.

Browser storage

The shop stores cart information in your browser so your cart can remain available when you return. Other parts of MWGames may use browser storage for sign-in and preferences. Clearing browser storage can remove your saved cart and preferences.

How information is used and shared

Information is used to process payments, fulfill and deliver orders, respond to messages, manage returns and refunds, protect against misuse and meet legal obligations. Information needed for these purposes may be shared with Shopify, payment providers, delivery services and providers that host or operate the website.

We may disclose information when required by law or to protect legal rights and the security of the service.

Retention and your choices

Order and support information may be retained as needed for fulfillment, returns, accounting, legal obligations and resolving disputes. Contact us to request access, correction or deletion of your personal information. Some records may need to be retained where required or permitted by law.

You can clear browser storage through your browser settings. Requests concerning payment-provider information may also need to be directed to that provider.

Contact

For privacy questions or requests, contact MWGames or email Matt@mwgameswhatnot.com.

This policy covers shopMWGames shopping. The wider MWGames service is described in our MWGames privacy policy.